Frequently Asked Question

If you have your domain nameservers pointing to our servers, then yes, your website will automatically be secured with the Basic Free Wildcard SSL.

We offer three levels of SSL certificates* when you host your website with us:

• Basic Free Wildcard SSL
• Simple SSL
• Extended EV SSL

Basic Free Wildcard SSL

Our Free SSL certificates are from Let’s Encrypt. These require you to use our nameservers. They help improve Google ranking and reassure potential customers that a site is secure. These are 'wildcard' certificates, which mean that they can cover subdomains of your website, such as subdomain.yoursite.com.

Simple SSL

An ecommerce business might prefer to buy one of our Simple SSL certificates from GeoTrust, which doesn’t require you to use our nameservers. Both types include domain validation, which means that the certificate authority has checked the domain owner. This is not a wildcard SSL.

Extended EV SSL

Extended SSL is the highest class of SSL available. It includes more stringent checks on the company by the certificate authorities. Extended SSL lends more credibility to a website compared to a Free or Simple SSL. It includes a warranty and an Extended Validation certificate, which means you will see a green bar in the browser with your company name in it. This is not a wildcard SSL.

To purchase an SSL certificate, log into your InstaHost account and select which one you want, and follow the checkout instructions: Order SSL Certificates (instahost.co).

To find out what happens next, see I've ordered a Simple or Extended SSL Certificate - what happens next?

*All of our certificates use the TLS protocol, version 1.2.