Frequently Asked Question

If you have some items that have come up for renewal, you should have a received an email reminder, similar to the below image:

To renew your services, first log into your InstaHost account, then go to "Your Account" in the left hand menu, and click on "Renewals" in the drop down menu.

If you have any items for renewal, they will be listed here. You can then just click on the "Renew" button to complete the renewal process in the checkout. You can also add a new payment method here at the same time if you don't have any set up.

If you don't have any payment details set up, click on the "+ Add Card" button and you will get a new prompt pop up. It can take a moment to load, so if it looks empty, just give it about 10 seconds to load in the card input form. Once it's loaded, it'll look like the image below, and then you can add your details to save your card and complete the payment.

Should you no longer want your service, you can click on the "Options" button and select the "Cancel Auto-renew" option. This will let your subscription come to an stop at the end of the next billing cycle.