Frequently Asked Question
WebBoss is partnered with InstaHost.co who are our new department covering hosting and package costs, and domain and emails.
This is where all your hosting billing cycles will be managed from now on. It also means that you can have access to your hosting account to manage it yourself easier, or to upgrade or purchase extras (such as more email storage space or new domain names) without having to first contact anyone to do this for you, making everything more automated and quicker to manage!
InstaHost.co gives you complete control over common tasks related to websites, including:
- Managing your hosting subscription
- Managing email accounts and accessing webmail
- Managing and purchasing domains
- Updating DNS and Nameservers
- Purchasing upgrades such as more email storage or Management Packages
- Scanning for malware
- Reviewing stats and logs
- Enabling the CDN and global caching
Plus many other things related to your hosting account!
You will need to set up the payment details when you first log into your new InstaHost account to ensure the billing cycles can automatically charge each month. Please make sure these details are correct as it is an automated system now and failure to do this can result in your website being suspended or deleted.
Getting Started
You can log in to InstaHost Control Panel and begin managing your service right away. If you don't know your password, or missed the introduction emails about how to set one up, just head over to the password reset page here: Recover Password and use the email associated with your account. If you are unsure what you're account email is, please contact Support and we'll find it for you.
If you have a hosting bill coming up and have received an email about this recently from InstaHost, please log into your new InstaHost control panel and go to the Manage Renewals page where you can follow the directions to renew your package.